If you tried relinking and it hasn't worked, your issues are almost definitely due to your location or home-based authentication. Those in a browser on a desktop computer or laptop should clear browser data/cache, try again, then try another browser. 8 Troubleshoot in Clean Boot If all else fails, maybe there is a third-party app that is interfering with your browser and. Here are links to info on how to sign out on the device by some of our platforms please read the easy steps: Do that, clear the cache, restart the system and try playing the video. Unfortunately, this command does not work in Chrome on iPhone and iPad. This Directv player that I initiate from the browser via the directv guide is horrible. On desktop and Android phones, Chrome offers a dedicated command to shut down and restart the browser. Restart Google Chrome With an Address Bar Command. These errors occur when you're signed in on a device but your provider needs you to sign in again to our apps, or if you're signed in to an old provider on the device and trying to switch in our apps. Related: How to Restart Chrome in One Click Using a Bookmark. Auto-signing in to your old provider with no workaround.DTV just keeps asking me to load the application over and over. Connection errors, like "noauthz," "0066," "UPDA," "z100," "playback," "failure," "retry," "access enabler error," "mvpd blacklist," "try later," "error," "not in your subscription package," etc. My computer downloads and installs the DTV videoguard player, but my browsers - chromium, Google chrome, Microsoft edge - cant seem to locate the program.Buffering/skipping/freezing video playback or black screens Im on Win7, using Firefox and Chrome.I clicked the 'Install DirectTV Player' button and it downloads 'CiscoVideoGuard.6.7.exe' I installed that and it still goes back to the 'Install DirectTV Play.If you have a TV Provider and the channel in your location and on your network, and you experience: (Read this to watch NBC without a provider, but you'll need one for Bravo, E!, MSNBC on iOS, Oxygen, SYFY, Telemundo, Universo and USA.) It won't work with internet-only plans, if the provider won't provide the network or during times an episode is not offered on our site. Im on Win7, using Firefox and Chrome.I clicked the 'Install DirectTV Player' button and it downloads 'CiscoVideoGuard.6.7.exe' I installed that and it still goes back to the 'Install DirectTV Play. Watching locked or live content requires a subscription to one of our listed cable, dish or digital TV providers that includes the channel and is okay with your location and network.
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